Today, the spread of pandemics and other chronic diseases escalates the need for ambulance services. As an emergency arises, everyone looks for these medically equipped vehicles to transport patients to hospitals for treatment facilities. These vehicles also provide out-of-hospital medical care facilities to patients.
But, what if the patient keeps on calling during urgency and the ambulance’s helpline number is continuously busy. Sometimes, it can cost the death of a patient. To deal with such undesirable circumstances, the best solution is to offer one-click Ambulance Dispatch Software booking to customers from a smartphone.
Emergency Medical System (EMS) dispatch software or ambulance dispatch software allows everyone to request ambulance services anytime and anywhere. Most importantly, it's convenient for users to request, keep real-time track and pay easily.
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Now, let’s move on to the development segment of ambulance computer-aided dispatch software and understand key benefits, features, tech slacks, and cost.
EMS services are time-sensitive. Therefore, ambulance dispatch software is designed to handle patients' queries immediately. The products are designed to comply with different regulations across different nations.
|Highlighting The Main Features of Ambulance Dispatch Software|
Separate IOS, Android apps for Drivers & Patients Corporate Dashboard for Fleet owners to manage Ambulances. Robust Admin Panel to manage the entire platform. Users can pay using Credit Card, Paypal & CashAmbulance Scheduling
Users can go with one-tap ambulance booking requests from the software. The ambulance will be at your doorstep just like taxi services.
Users can track real-time ambulance location from the smartphone and find out an estimated time of arrival.
Customers can check various ambulance packages based on patients' conditions.
Users can rate & share feedback for the ambulance services on or after completion of the trip for others' convenience.
Users can set a fee type, whether they want to book for fixed charges or pay based on distance from one destination to another.
Users can check a detailed breakdown fare list after trip completion.
Patients check and click on specific hospital lists to save time while booking.
Call the driver from your phone by tapping on the call option available on the app. Confirm the nearby location to drive to in case of any issue.
Users can notify the hospital before arrival to save time on taking medical aid. Users can also attach medical records for doctors’ understanding.
Our platform allows users to upload medical health records to the system for quick doctors' support and the right treatment.
Driver’s app is integrated with the latest features for the convenience of drivers. Some essential features of driver apps involve:
Drivers can register on an app with an easy to register feature. They can add basic details and upload pictures and license for approval.
Drivers have the authority to accept or reject bookings from the app.
Drivers can update their availability status to accept ambulance bookings; otherwise can take the privilege of the non-availability option.
Drivers can find out trip information from the app anytime. Also, can check previous trip history records of the same.
Ambulance drivers can find out past bookings and payment details with the mode of payment.
The driver can view the trip fare after completion of the trip on the display screen.
If the user chooses to pay by cash, the driver has to notify cash payment after trip completion.
Drivers can also rate patients based on trip experience.
On-trip completion, the system generates a ride invoice that involves basic fare + taxes details.
Admin can view and manage all the transport and users' details from the medical transport script admin panel.
Admin can clearly categorize drivers and vehicle details for approval and update information.
Easy to view all ambulance details assists admin in checking running ambulances and idle vehicles status for effective decision making.
You can keep a birds' eyes on busy and shortest routes to ensure faster destination reach.
Ambulance Dispatch Software matches patients and drivers based on current location to be on the spot early.
Admin panel has all the access to manage feedback status from the app. Admin can remove fake reviews from the server.
Easy-to-manage SEO techniques improve the visibility of landing pages.
Admin has access to split drivers commission based on services or distance traveled. The amount is also split on offline payment modes too.
Categorize the hospitals based on ailment treatments. It helps users to make faster decisions and choose the right hospital in an emergency.
Ready-to-use templates available in the software help users send special offers or news in bulk messages.
The Admin panel is a perfect place to handle and manage disputes that arise on the platform between drivers and patients.
We have created a list of some advanced features to make users booking hassle-free. We have also integrated blockchain networking to keep your user's data secured.
Above, you have seen all the essential and advanced features in Dispatch Software for Ambulance. Now, it's time to build your system with top technologies. So, let’s check out the essential technologies used to develop ambulance booking software solutions.
A cloud platform is regarded as an operating system of servers to store information on the internet. Developers use it to store business data rather than using expensive hardware. Nowadays, AWS always becomes a priority of users due to end-to-end data security than Google Cloud Platform, Google Cloud, Microsoft Azure, and many more!
Some of the other essential tools used for building software involve Git, Docker, Yarn, Unity 3D, etc. There are more tools used by developers for testing and making your platform error-free.
The cost for building an ambulance dispatch software may range from $50000 to $ 120000, depending on the platform requirements. Some companies also charge admin panels that cost around $20000, which we don’t ask for.
Generally, the ambulance computer-aided dispatch software cost is based on different stages. These include:
Depending on your business requirements, features, and technology, the cost of the development process works.
Note: Rest you can share your ideas with our experts to get price estimation.
To sum up, the above discussion, let’s look at the idea of how we create an app for the Ambulance dispatch system. Our ideas also involve step-by-step guides to successfully launch and promote your business. So, check out:
We have explained everything here on how to build Ambulance Dispatch Software. Now it’s your turn to hire our Ambulance Dispatch Software developers and go by your dreams. If you are thinking, why RisingMax? We have 13+ years of industrial experience and a team of skilled developers. Know more about us: